Why Total Restoration of Texas?
Your Austin Water, Flood, and Fire Restoration Pros
Total Restoration of Texas is your hometown solution for when something happens to your home or business.
- We bring in the latest technology, are quick to your site, and only have trained specialists working on your property.
- We are independently and locally owned, which means we work for you alongside your insurance company. We bill them directly, and we use the same software to ensure smooth billing and processing.
- We promise to offer every client a sense of relief when we arrive on-site, knowing that we will take care of your home or office as if it were our own.
See five-star reviews from our satisfied customers on:
Google
Yelp
Facebook
Had a great experience? We rely on your reviews. Share your experience at the links above.
Quality Work &
Exceptional Service
We’ll do more than restore your water-damaged home or business – we’ll restore your peace of mind.
Pamela T.
During the Feb '21 winter freeze, a cap blew off of a pipe in the middle of the night. Within an hour, I awoke to flooding throughout my entire house. I called more water mitigation companies than I can count and ended up on 12 waitlists. Once roads opened up, Total Restoration of Texas was the first company who had the means and the equipment to help. All the others were short-staffed and under-equipped to fill the enormous needs of our community. I got a 9:30 pm text from Kylie, the office manager. She apologized for the late contact and asked if I still need help. (Ummm... Yes, please!) Ryan was out the next day. He managed all of the water mitigation. From the inspection to the demo to the dry out, he was there. They all had to be working 80 hours/week, and they did it all with a smile. Then came insurance. Whew! Kylie handled most of it and let me know when I needed to step in. Boy, she sure knows the ropes when it comes to dealing with insurance! I hope I never have to go through this again, but if I do, Total Restoration of Texas will be the first people I call. They are professional, they took care of my home and belongings, and they took care of me when I needed help with my insurance company. Thank you!
Dave G.
We called Total Restoration late on a Friday evening to deal with a second-floor burst pipe. Ryan and his team responded immediately and began work to...
Ryan J.
Ryan acted fast to come out and take care of my water damage. It was tough to have a leak right before Christmas, but Ryan was empathetic and worked with me on trying to make the best of the situation
Cara R.
We had an emergent issue with water flooding and Total Restoration of Texas was a Godsend. They offered to come out earlier than I initially requested,...
Bryce P.
Speed, effectiveness and unselfish priorities. Total Restoration basically came to my rescue after a water heater pipe burst in my attack. The team acted quickly and effectively without worrying about contracts, insurance claims, etc. They provided the services my family needed, and they maintained excellent communications along the way. These folks are life savers.
Huan J.
Very fast service, super professional, was able to pinpoint another issue with termites on top of cleaning up the mold. Highly recommend
S S
Although we didn't end up needing to use their services, Jason was amazing. He was very informative, educational to our needs, and very attentive. He gave us great advice. He was even willing to send someone out within the hour to help us if needed, even though we were outside his coverage area. Talk about customer service! I almost wished we could have used him.
Brandon A.
Jason and team are great to work with, do super high quality work, and are very professional/trustworthy both in being in our house throughout the day and...
Christopher B.
Incredible company! Honest from start to finish and completely exceeded expectations. I couldn't speak more highly of the work these guys do. Thank you thank you thank you!
Nicole B.
We had an emergency flood situation in our brand new home and Ryan came out and cleaned it all up!! He was at the house within 30 minutes of calling the...
nathalie P.
I am so glad I choose these guys to help me during a time of crisis. They were able to come out immediately when we had a leak and we’re very honest from start to finish. My contractor had made the mistake of cutting a pipe in my attic and not capping it and TRT showed up and showed us how a real business operates. Honest, quick, and ON TIME. I would 100% recommend them. Had a great experience with both Jason over the phone, and Ryan who came to my home for the inspection. Thank you both!
L O.
I first worked with these guys a few months ago when I bought a newly-constructed home that had serious leaks. During a very traumatic time, Ryan and the...
MICHAEL R.
Fantastic company to say the least! They showed up just a couple hours after I called them for a water pipe that busted. The owner himself got on the phone to guide me on steps dealing with my insurance. They are completely honest and gave me information that was so helpful on a major issues on restoring my property back. I highly recommend them.
John and Carol P.
TRT was amazing. We had what appeared to be a simple pipe freeze/burst in a home we had recently purchased. The first mitigation company did not find all the water. We later discovered that the newly installed vinyl flooring was hiding the fact that hardwood flooring underneath had soaked up tons of water. Jason and Ryan were on it. These guys responded instantly, came out right away, and did a complete and thorough removal of the flooring, cleaned everything up, and did all the proper mitigation steps. We felt truly SAFE with them after quite a struggle. Where they really excelled was in what happened next. For some reason, our insurance company went silent. It was a nightmare. Kylie at TRT was a warrior and worked with us for months until we finally got the insurance company to respond appropriately. It was so helpful to have a company that spoke the insurance language and knew how to stick with it until the claim was resolved. Kylie was a true hero and the whole team was professional and courteous with us the entire time. We'd use them next time for sure (I hope there is no next time!) Thanks, TRT.
G3 Plumbing, L.
Total Restoration did a great job for us. We had an emergency situation with water in a building on a holiday weekend. They came out right away and got to work to get things cleaned up. Their office staff saw us through the whole process of dealing with insurance and answered all our questions. Highly recommend them!
Jane A.
Ryan was great when we had a leak cause water damage from a blocked drainage line in our HVAC system. Came out within an hour of our initial call, got fans and a dehumidifier set up, then called and stopped by daily for three days until it was resolved! So grateful and would absolutely call these folks again (though fingers crossed we won’t need to)!
Brandon A.
Jason and team are great to work with, do super high quality work, and are very professional/trustworthy both in being in our house throughout the day and in transparent/competitive pricing. They were also fast to respond when we found a giant leak in our house. Most other companies said they would need 2-3 months to even book an appointment to even look at the leak, but Jason and team came the same day we called them.Jason was highly communicative throughout the process while his team fixed the leak and the significant water damage that it had created. Jason and team also worked well with our insurance to make sure items were approved appropriately and payments were seamless.We hope to never have another emergency situation at our house again, but if we do, we will definitely call Jason and Total Restoration of Texas to handle the work
Bekah
We had a leak that turned into a much bigger issue than we knew it would. But Ryan was so quick to respond, very good at communicating with us the whole time, walking us through the damages and what could wait and what couldn't. He made a really tough situation easier to handle. Would recommend this company to anyone!
Kelly G.
These people are great to work with - responsive, prompt, knowledgeable. We had a leak coming out of some drywall and had no idea what was causing it - Ryan figured out the source within a couple minutes and then explained the whole process that would need to happen in order to fix the leak and the water damage. Gave us a very detailed quote within 24 hours and went above-and-beyond to work with our insurance (who wasn't nearly so great to work with).Definitely recommend!
Julie C.
Right before my lake house was finished, there was a water leak that ruined most of the baseboards and door casing in the house. Total Restoration came out the day after I called them and met me. They were able to start the very next day to address the water damaged and deal with the mold issue. They were very professional and kept me updated on the progress. They filed a claim directly to my insurance company, which I appreciated, because I had enough to deal with. I would highly recommend using Total Restoration if you ever have the need to.
MD J.
Jason and his crew are a well-oiled machine. We had never dealt with water damage before (toilet overflowed while we were gone) and boy was it a process. They worked and got it done it the time quoted. They probably would have finished sooner but the TX Snowpocalypse slowed things down. They were all so easy to work with and attention to detail was top notch. Ryan was fantastic and got us started on the process. Their painters and drywall crew are the bomb - the house looks better than before! The entire crew is extremely professional and available to answer any questions no matter what. I highly recommend them.
Brent K.
just simply AWESOME. Kylie was supportive of the dire straits we were in, explained the whole process and even what we should look out for if we didn't use them. Ryan, can't say enough good things but will provide a few. very professional, prompt, on time, and the best part responsive, day or night. I texted him and called him evening and day and if he couldn't take the call immediately, always responded within 15 min. Was just awesome. if you are in a spot to need a water restoration company, things aren't good and if like me have no idea what next steps are. Ryan and Kylie helped me through it all step by step. I'm really appreciative of their help to save my house from further damage, mold, etc and doing a great job!!!
Shi R.
Jason, Ryan and the entire crew were FANTASTIC. Despite dripping our faucets during the winter storm from hell, our pipes still burst. I made over 100 calls that morning calling the various people we needed to fix all the damage. They were one of the few companies that replied immediately. They were friendly, responsive and came out in a very reasonable and timely manner. Jason is simply the best! He eased our minds and helped us navigate this difficult process. Jason answered our 5 million questions, was very kind, honest, straightforward, patient, and understanding. He walked us through every single detail and did very thorough inspections and work. His crew was super nice, efficient, respectful and incredibly talented. I highly recommend Total Restoration of Texas. They did a wonderful job and provided excellent contacts. I hope I never ever ever ever need water damage restoration again. But if I do, they're the only company we will go through.
Hina M.
We had a major water leak (roof leak), and TRT was excellent from day 1. We had significant damage throughout the house and needed a total mitigation. They helped guide us through not only what needed to be mitigated but why or why not. TRT crew was very efficient and diligent and professional. Jason & Kylie are also very responsive and knowledgeable. and know what it takes to get the job done. They care about their clients and make sure people "get to the other side". Dealing with insurance is never fun, but Kylie was extremely helpful in putting together the estimates and making sure things were adequately factored in. I cannot emphasize enough how great their crew was!
jelias2007
I had a water leak in the attic from a busted pipe connecting my two water heaters. My home was still under warranty so the home builder repaired the leak as well as did some dry wall work and painting to restore the walls accordingly. After completion, I was still concerned that there may be some unseen damage so I called Total Restoration of Texas to see if they could do an inspection. The customer service was outstanding as they dispatched someone over to my house within 2 hours. A thorough inspection of the attic and detailed inspection of the walls and ceiling below was conducted using an infrared thermal imager and digital moisture meter to detect moisture in wood and drywall. Everything checked out and confirmed that the builder did not cut any corners and executed the repairs to expectations. Ryan, who conducted the inspection, provided outstanding customer service and educated me how the equipment worked. The inspection was also free! I would definitely recommend Total Restoration to my family and friends!
Jess D.
Ryan was our service tech. He was prompt, courteous and knowledgeable. I immediately felt that he understood my concerns and he addressed all of my questions. If you are looking for remediation, you won’t get better service than through TotalRestoration of Texas. A+++. Highly recommend.
Jeremy C.
If you have any cleanup that needs to be done this is the company to go with. People who actually care and want to help! Very responsive and professional.
Lea Ann F.
We contacted Total Restoration of Texas during an emergency situation at our condo rental property where we had massive water damage. Jason, Kylie and their team were on top of it immediately despite the fact that we contacted them at 10pm as the situation was occurring. They met us at the property and started working and planning with us how to resolve the situation and detailing the scope of the work that would need to be performed to clean up and repair the property. Over the course of the work, they were in communication with us every step of the way and were always available when we had questions. They helped us through dealing with insurance and gave us peace of mind throughout our claims process. I cannot recommend them enough! They did an outstanding job and we were so pleased with the finished outcome once the job was completed.
Ryan S.
It is never good to need a water damage mediation company, but if you do, you can't go wrong with Total Restoration of Texas.We found a supply line leak in the crawl space on our property. There was literally a pond underneath the house! The guys with Total Restoration of Texas got to our property fast and got to work right away. They worked directly with our insurance company so honestly as far as a water damage claim can go, it was painless.
Karen G.
We consider ourselves very lucky to have found Total Restoration of Texas the afternoon when we were alerted to a water disaster in my daughter's condo. Water from a unit above our condo collapsed the ceiling and soaked the entire unit. After speaking by phone to Kylie, we felt confident they were the company to go with and Ryan came within the hour of being alerted to the damage. These folks are beyond responsive and they literally "take the plunge" and get it done. Ryan had his crew working immediately and effectively. Once the mitigation work was coming to completion, we were also lucky to work with Jason to get a detailed bid to put the entire place back together again "as though it never happened." Jason took the bull by the horns and led his team to complete the restoration in record time. Almost all decisions were made by phone and email. A few were in person, with the flooring and tile company they recommended and we found that to be a very efficient process. We found the quality of the work to be outstanding - the first time - as Jason clearly inspected the work before having us check it. Kylie managed making sure we had what we needed for insurance and was fantastic at helping select finishes and paint and kept the process rolling at all times. Five stars plus for the communication throughout the process with everyone at Total Restoration. These folks care about the work they take on and they care about their customers.
Ron L.
Work was done for us from long distance. Helped us thru insurance and giving valuable information along the way. This will be our last time working with them only because we no longer will have a house in Texas. Would totally give them the highest recommendation.
Derrick J.
Excellent work, great guys. A pipe burst in our ceiling at 9pm, dumped about 2 inches of water onto our living room floor. Ryan—super nice dude and hard worker—came over that same night and had all of the standing water out within a couple hours. Jason, the owner, came by the next day and went over the game plan with us. His guys demoed all the damaged Sheetrock and dried the framing in a VERY timely manner. He clearly cares about his customers, and his crew did a great job. Also very respectful about COVID precautions, and works directly with insurance companies! Thanks again, TRTexas!
Paula H.
Kylie, was extremely forthcoming and prompt when I experienced an HVAC leak and did not know where to turn. She immediately got me on the schedule for an inspection and was very helpful in providing details about the process involved in floor mitigation and repair. Her technician was prompt, professional and detailed in his analysis and estimate. I had no former experience with this kind of repair in my home, and she was a lifeline between myself and my insurance company. In the end I wasn’t able to receive mitigation services from her company, however given the opportunity I would work with her again. Compassionate, knowledgeable, helpful and dedicated work ethic. Thanks Kylie!
Amanda B.
Total Restoration of Texas’ team was very professional and prompt! Received a courtesy call before every arrival time from Ryan. We were kept in the know and the job got done right!
Lak P.
We were out most of the day and came back midnight to find 1.5” of water all around our 1st floor. It was really shocking to see the entire house flooded with water. A connector on the water supply line in our powder bath broke causing the water damage. We did not know what to do and started searching on Google. Found Total Restoration of Texas and they had great reviews. Called the number, Kylie picked up the phone and sent Ryan within 30 minutes to our house. Ryan spent next 4 hours removing hundreds of gallons of water using a pump in the van, long tubes and vacuum.Ryan left around 5 am and came back again around 11 am with a crew. They covered everything with plastic sheets, cut the dry walls open for 1 foot above the floor, cleaned all the debris, added fans & humidifiers to remove all the moisture. Fans ran for next 3 days and it was very hard to see the entire house being cut open with a lot of dust everywhere. But Ryan made it easy for us. He was on time, friendly and explained everything along the way. Since we were impressed with Total Restoration of Texas for water removal and Jason (owner) has a lot of experience dealing with insurance companies, we ended up giving the full restoration work to Total Restoration of Texas. This was one of the best decisions we made. Jason is straight forwarded, upfront and keep his words. We started the construction 10 days before COVID-19 started, but Total Restoration of Texas was able to finish all the work in 2 months as originally planned. Construction during COVID was not easy, but Jason handled it really well and made sure there were no delays.Jason brought awesome crews for drywall repair, kitchen remodeling, bathroom remodeling, painting and flooring. All of them were very professional and quality of the work was exemplary. Even though this was not planned and going through water damage is a hassle, we got a beautiful and modern house at the end. Kudos to Jason, Kylie and Ryan. I would highly recommend Total Restoration of Texas for any water removal and post construction work to get your house back in shape!
Kasey R.
Jason was amazingProfessional from day one . We had a huge water leak . Best company ever ! He got our whole house taken care of in less than two weeks . Answered all my questions. Reassured me with everything I recommend this company 100%!Took a disaster and made it perfectCan’t thank him enough
Josh R.
They came within minutes of me calling them and I felt that my house was in good hands along the entire way. I highly recommend their services.
Frank L.
I called to schedule an appointment on a Sunday and was able to get a tech out to my property the very next day. Ryan arrived at the house early and performed a moisture test. After completing the test, I was given the recommendation to seek a deep cleaner rather than pursue their remediation services. They most likely could have convinced me to use their services despite the lack of need but rather they suggested a course of action that did not benefit them but would be in my property's best interests. I would not hesitate to contact them again and would highly recommend.
Cindy G.
Total Restoration of Texas came to the rescue when four rooms of our home, a hallway, and coat nook were flooded this week. Ryan arrived about 30 minutes after I had called to schedule an inspection. He was kind, polite, professional, and got right to work assessing the damage and pulling out wet carpet padding. He set up drying fans and promised his crew would be at our house the next day to finish the clean-up. They arrived as promised, preceded by a text message to let us know they were on their way. Ryan told us that he would stop by our house over the next few days to check the status of the moisture in the walls. I appreciate the communication and the promptness. Ryan has also been very patient in answering all of our questions, and he's left us feeling reassured that our home will soon be back to normal. I can't thank Total Restoration and Ryan enough! I highly recommend them.
Leigh Ann S.
What a surprise it was when I went to wake up our son for school and found water all over the floors in the front of our home. My husband found Total Restoration of Texas and it was Ryan to the rescue. He responded so quickly and immediately got to work. Super nice guy, very professional and put us as ease. He was patient with all our questions and thorough in explaining what the process would be. I can't say enough about how grateful we are for everything. Ryan was punctual and kept us in the loop on all the progress that was being made. We enthusiastically recommend this company. Many thanks to Ryan for all his hard work.
Jennifer S.
These guys are awesome!! Had a terrible situation with sewage water and these guys worked so hard and effortlessly to make this situation turn out ok. Thank you for your hard work and a job well done.
Brandon C.
Very well trained staff.Total Restoration of Texas will be the company that I recommend to anyone neededing this type of service. Thank you so much for you professional job.
Shannon W.
Total restoration of Texas was amazing in helping me with the first WATER DISASTER waking up to 2" of water in the down stairs of are home. We are new home owners so we had no idea what to expect or what steps to take first. The tech was here within an hour and got straight into action getting the water out in no time then started blockingour furniture to help it dry out and prevent further damage. He took many of pictures for the insurance company to provide proof of damage and made me feel a lot more comfortable after he was done. Total Restoration helped me threw the whole process they were always very responsive and I could not have been happier thank you for all your help.
Erin L.
Working with Total Restoration of Texas was a great experience. They were prompt, transparent and efficient. Highly recommend using them.
Max
I came home and my found garage ceiling completely collapsed due to my water heater...well...lets just say malfunctioning by way of water pouring out of it through my ceiling. There was water and sheet rock everywhere. I called TRT and they at my house in 45 min with all their gear and equipment..WOW! They walked me through the whole process seamlessly. They extracted the water, tore out all the wet areas, setup fans, and dried my residence out in no time. They worked with my insurance company to ensure a timely rebuild and I was back to normal in a very short period of time. First class service all the way, they really helped me out and knew exactly what they were doing. Thank you so much!!!
James T.
I can’t say enough positive things about Jason and the crew over at Total Restoration of Texas.We had a flood upstairs due to a clogged drain. Total Restoration was referred to us through our insurance company. After a poor quote of the damage by our insurance adjuster, Jason (Total Restoration) quickly realized the damage was much more severe. We scheduled a second review of the damage with both Jason and the adjuster where Jason really went to bat for us. Eventually the adjuster agreed he missed a lot of the damage to our home. I am not sure another contractor would have helped us so much upfront before we even agreed to give him our business! Hiring them to do the work was a no brainer.Jason and TR were upfront about everything. We knew what work was going to be completed, how much it was going to cost, and exactly when it was going to be done. The crew at Total Restoration showed up exactly when they were supposed to and Jason constantly checked in to make sure everything was going according to plan. From start to finish the job was completed in just over a week. Not one single day was wasted. I honestly can't believe how quickly and efficiently everything was done.After the completion of the work, Jason checked in several times to ensure that we were happy with the outcome. He made it clear that he wouldn’t pull his guys until he knew we were satisfied.After hearing lots of horror stories about contractors from friends, I can say with 100% confidence that Jason and his crew at Total Restoration are the real deal! You won't regret hiring them!!
Katie G.
We had to call on a Sunday afternoon because our washer overflowed, and Ryan was at our home in an hour! He quickly and efficiently set up the fans and other equipment, and he was patient and thorough with our questions. Ryan was extremely communicative and reliable throughout the whole process. The team that handled the demo and drywall were great as well. We spoke with Kylie during the initial phone call. She was very helpful and knowledgeable about the process and even answered some basic homeowner's insurance claim questions. I highly recommend Total Restoration of Texas for any water damage situations.
Tom E
Ryan responded to a call about water damage very promptly and he provided an honest and thorough assessment of the situation. I appreciated his professionalism and expertise.
Ellen W.
When my washer flooded the laundry room and hallway Ryan was at my location in under 30 minutes. He was very kind and quick. This is my first home and first time with water damage. He was very clear and helpful during the entire insurance process. I honestly had very little knowledge of the next steps and I felt like he explained everything to me kindly and clearly. I never felt talked down to or out of the loop. He stayed in constant contact and even gave advice on a running toilet I had that could have caused another emergency call to him. I was confident in my choices moving forward in some large decisions because of his help.
Heather K.
We came home from work last Monday to find that our water heater had basically exploded. Water had soaked throughout our house and was under all of our floorboards, trim, and walls. I was panicking and had no clue how to dry this stuff and found Total Restoration of Texas by accident when researching online. I think it was Kylie who answered and helped calm me down and explained the process and how insurance would cover this. She was amazing and really helpful.Ryan was at my house within an hour with dehumidifiers and fans. He got straight to work, was very reassuring and answered all of our questions. He was in and out of our home with plenty of notice and had wonderful communication.My experience with Total Restoration of Texas has been more then perfect, they were instrumental in getting us through this experience. We went from not knowing what to do to having a plan and people to help.10/10 would call them if my house flooded again!
Kim H.
I loved this company!!! My husband found Total Restoration online and I'm so thankful. They were at our house within 30 minutes and didnt stop until they were done. They worked so hard so that my house would be presentable for Christmas. The total job was done before New Years. It was a big job (walls, ceilings, floors, carpet) but they were professional, speedy, supportive and thorough. They know what they are doing and walked us through the whole process. I wouldn't choose anyone else!!!
Garrett N
Total Restoration of Texas is a client of mine, so I contacted them when I needed some home services for a dear friend. While they don't offer the services I was looking for, they went ahead and took care of the issues for us. These are some truly great people. If I ever need flood or water restoration services in the Austin-area, I wouldn't hesitate to recommend Total Restoration of Texas.
Kevin Y.
Jason and his team at Total Restoration are top notch! As an adjuster I have had the opportunity to work with tons of mitigation/restoration companies over the past 10 years. Total Restoration is excellent at taking the burden off the client during a complex property loss. Great to work with people who are thorough, organized, efficient, and very customer focused.
Katie B.
Our home flooded three days before vacation and I was so stressed. Jason and his team took great care of our house and really cared about making our home livable by the time we got back. They even had our bed made, which was so great because we didnt get home until 1am. Your house will be in good hands. He also took care of talking to the insurance company and will keep you updated. Really appreciate these guys!!
Cheryl M.
Total Restoration of Texas delivered prompt and outstanding water damage remediation at our time of need. Ask for Ryan Cook if you require a skilled water damage technician who performs his responsibilities with integrity and a sense of urgency. He arrived at our home around 9 pm and worked hard for the next 3 hour until he had the damage stabilized and continued to follow up until the job was done.
Charlotta D.
I called these guys after a pipe broke in my kitchen under the sink water was everywhere, and they came out fixed the problem the price was great they were very professional I was very happy with the work they are first on my list if I ever have another problem.
Terence D.
They were very professional and helped with the flooding in my home. I would recommend anyone to call them for any water damages.
Gleen G.
Their staff are professionals and as such you WILL get high quality work! The people who work here are very understanding and I would recommend!
Andrew A.
They always respond fast. It's a tough job, but everyone I interacted with was helpful and empathetic to my situation! Why would you call anyone else?
Vanessa P.
Excellent service high recommended!
Nicole H.
They do great work and are very professional! I highly recommend them!!!
Victoria F.
Very polite and effective team! They were able to get to work within a day of my call, I was pleasantly surprised. And the work they did was great especially considering how fast they were able to get it done. Hopefully I don’t need this kind of service again, but if I do I defenitely know who I’m calling.
DarkShinobi N.
One of my clients in Austin came home from a business trip to find her home flooded from a busted pipe. The carpets was ruined! The wood flooring was warped! The walls needed to be cut out! Jason and Kylie not only came to the rescue to repair all this damage but provided, most importantly, top notch customer service. Their staff are professionals and as such you WILL get high quality work!
Annya S.
Total Restoration of Texas is an excellent company, friendly yet professional and respond to your needs in a timely manner. I would definitely recommend them .
Christopher T.
Jason and the whole Total Restoration of Texas team were extremely helpful and very courteous right from the start. They were prompt and worked directly with my insurance company to make sure that everything involved with my water damage claim was covered. I really appreciated the fact that Jason came out to my house the same day I contacted them and had a quote written up that same night.
s p
Hurricane Harvey was Sunday. Jason and his sidekick John and crew were in our house by TUESDAY ripping out drywall and flooring. Fast, efficient, knowledgeable, easy to deal with. We're grateful they travelled to Houston to help people out. Highly recommend them.
Robbie C.
Wow, talk about service. For some reason I was lucky enough to be one of the very first people serviced by Total Restoration of Texas after Hurricane Harvey in Houston. They showed up the night before with their equipment in about 12" of water at midnight. They were on the job the next morning by 8:30 with a crew of about 9 guys and got everything torn out in a day. John and Jason are quality people.
Capitol D.
Trustworthy and reliable the just some of the words that come to mind. They are pleasant to work with and very professional. I would 100% recommend them to friends and family!
Peter O.
i felt like all hope was lost when i phoned Jason from Total Restoration of Texas. other companies gave me the serious runaround, and alarmed me so much that i didn't know what sort of crazy damage my house was dealing with. Jason offered to come out the same day (!!!), and did a super fair, calm assessment of our situation. i would recommend Total Restoration of Texas any day, these guys are super professional, not alarmist, and wonderful. very important to mention that they are not desperate for your business, so they will give you an untainted assessment.
Brent D.
My condominium flooded and they came right over to pull the carpet, dry, clean and re-install it. Fast friendly service! Highly recommended.
Paul Quinn Voice O.
All the stellar reviews are spot-on. The process was very smooth with TRT. When you have water damage, it's going to be stressful...no getting around that. But TRT made an unpleasant situation MUCH easier to deal with. I don't like having to deal with multiple contractors, I want ONE person to be the point man and run the show. That is exactly what I got with Jason at TRT. I don't want a bid and then come to find out that the job is going to cost more. TRT sent in a very competitive bid and stuck with it...iron clad all the way. I don't usually give reviews because honestly I find most businesses average at best. TRT has warranted my best possible recommendation.Also, as a sidenote, Dustin with TRT was absolutely amazing with his work ethic and excellent customer service attitude...went WAY above the call of duty, IMHO.You will be in good hands with TRT... I guarantee it!
Robie L.
On Feb 23, I walked to my living room to find that there was 1/2" of water on the floor from a toilet that was overflowing. I had just put in new hard wood floors 4 months prior and as I walked around on my new floors seeing the damage and was just sick. 60-75% of my floor was covered in water. I called Total Restoration of Texas in a panic and talked to Kylie. She was very calming and reassuring and said she would send someone right over.Less than an hour later Jason was here. He had called his guys and they were on the way with wet vacs and fans to extract the water and start the drying process.Through the next few weeks, Jason perfectly orchestrated the clean up project and I didn't have to really do anything but pick paint colors. He was in touch nearly every day. The sub-contractors that he used were prompt, trustworthy and could do just about anything from painting to removing and installing wood floors and even replacing toilets.From a pricing perspective, TR worked with my insurance company and everything they did fell within the insurance company allowances. Even when they needed to do a little more than what the insurance company had bid for, they didn't charge me more. I had them do a little extra work while they were here (like paint a few extra walls) and the pricing was exactly in line with the amount the insurance company would have allowed.I did not shop around but I am 100% happy with the work that Jason, Kylie and the crew did (Special shout out to Daniel and his guys, too!). I didn't have to worry and I felt I could trust them all along the way.
Raajit L.
Jason is the best human being on the planet! He showed up immediately after our house got flooded, single handedly did a bunch of damage control, then put on his cape and flew away! 😊 He took care of every little detail, and was more responsive than my spouse. His team was extremely efficient, respectful and were like the Flash and had the house prepped for floor removal in a jiffy. If you're ever in need of damage control and don't call Jason you're an idiot. Seriously DON'T EVEN THINK ABOUT IT - CALL TOTAL RESTORATION. We love them and miss them 😊
Dustin L.
We had them address some damage left after a backed up washer drain. Jason and team came in and took care of it quickly. He was professional and polite. As for the work done, it was like the damage was never there.
L M.
Thank you Texas Restoration! My home flooded in February when a valve in my master bath (upstairs) broke. It was literally raining in my downstairs dining room. After calling my insurance company, I immediately started googling a company to help. I saw Texas Restoration's great reviews and called them. They were at my home the next morning and by the end of the day, all the wet carpet, drywall, etc was removed and fans and dehumidifiers in place. They came back the next day to finish debris removal and treat with a mold inhibitor. I was most impressed (when I found out later because my insurance company didn't want to pay for it) is that they used a PLANT-BASED mold inhibitor that is safe for my pets!! They knew I would be staying in the home w/ my critters and chose the best and safest treatment.Aside from their professionalism in handling the food damage quickly and efficiently, I must really give a HUGE thanks to Kylie. She went above and beyond in helping me get through the insurance claim process. My insurance company handled my claim fairly well but there were times that we had to battle. Kylie was truly by my side and helped me understand the PAGES and PAGES of claim documents. I really felt that she was invested in the whole process and not just the initial mitigation.I would recommend Texas Restoration to anyone dealing with home damage - great people and great work!
Lanita W.
Our house was flooded in October and thankfully, we called Total Restoration of Texas. Their response was immediate, professional, dedicated and compassionate. Jason was knowledgeable and very good at what he does. He worked diligently to get our house dry as quickly and thoroughly as possible. And when our neighbors couldn't get their water mitigation company to return or add more dryers when their house wasn't getting dry, I realized how lucky we were. I hope we never need to get dried out again, but if we do, I know who I'll call, Total Restoration. Thank you Jason and Kylie, you did a great job on our house!
Jeanie T.
Merry Christmas to us... came home Dec 26th to find our entire downstairs covered in water. Something broke on the back of our toilet and ran for we have no idea how long. Could have been 3 days! We called Total Restoration of Texas and they had Max and Jason at our house in 30 minutes. They worked to get all the water vacuumed up and pulled out all the wet carpet and pad. They even put our furniture up on blocks so that it wasn't sitting in water. We now have dehumidifiers and fans drying out our house and getting it on its way to being back to normal. Wasn't the Christmas we had planned, but we really appreciate Total Restoration coming so quickly and helping us deal with this disaster.
EDWARD H.
Arrived home from being on vacation with my family to a soaked stinky house. NIGHTMARE!!!! ,After a quick online search I found Total. From the moment they picked up the phone I knew they were good. Max arrived at my house within 25 minutes. DID I MENTION IT WAS A SUNDAY MORNING AROUND 12:30 A.M.? A few minutes later 2 more vans pulled up and these guys were full steam ahead. Since it was so late I decided to take my Family to a hotel. The next morning I went to the house to check the progress of work. To my disbelief the every piece of furniture was blocked all wet material was torn out and the house already feeling dryer. AMAZING!!! TURNS OUT THEY WORKED ALL NIGHT !!! SIX HOURS STRAIGHT! My Insurance company worked directly with these guys and all was covered. My home is currently being rebuilt but there work was extraordinary.Hopefully this never happens again but if it does I would call them in a heartbeat. DON'T HESITATE!!!
Sheryl K.
Coming home to a flooded house was hard, but Kylie and Jason from Total Restoration of Texas got to my house within an hour and mitigated the damage quickly. They explained everything to me, inspected everything and even showed me places that had gotten flooded where I would not have looked. They got everything out and dried up quickly and thoroughly. Most important to me is that they were SO KIND which means so much at a time of sudden stress and hardship. They worked with me financially, and even gave me coupon that helped a lot! Kylie is absolutely the best! It's like dealing with a member of your own family. Patient and helpful, thorough and very professional all at once. I would recommend this company without reservation. They are an expert team and I am grateful that I called them FIRST.
Rebecca R.
I called Total Restoration of Texas at 4 in the morning when we woke up to find a burst pipe had flooded the entire first floor of my house. They were there within 45 minutes. Thanks to their fast response, our disaster was a lot less awful than it could have been.They worked so hard, fixed the problem, and worked with us every step of the way in billing our insurance company. They were the nicest people in my time of crisis and saved my house.I give them my highest recommendation. Hopefully, I won't need them again but I would call them again instantly. You can trust them.
Tf2 A.
I used Total Restoration of one of our rental properties when a toilet line backed itself off and flooded the entire house. I appreciated the fact they did what was needed to dry the house down and limited demo to just pulling off some baseboards. I hope this doesn't happen again, but I would be confident in calling this company in the future.
Dave G.
We called Total Restoration late on a Friday evening to deal with a second-floor burst pipe. Ryan and his team responded immediately and began work to mitigate further damages, removing ceiling as needed and bringing drying and dehumidification equipment late into the night. The team monitored the progress of the drying multiple times per day until complete, and set us up with Ray's Drywall who did fantastic work to restore the area to as-new condition within a week. The back-office staff (Kylie & co.) were fantastic throughout the process, and provided us with accurate estimates and all the information we required for our insurance company.Having dealt with water damage before, I know time is of the essence and Total Restoration saved us many thousands of dollars by being available and willing to work over a weekend to address our issues. Easy 5/5 stars, would not even consider calling anyone else after our experience with Ryan, Kylie, Ray's team.
Huan J.
Very fast service, super professional, was able to pinpoint another issue with termites on top of cleaning up the mold. Highly recommend
Julia K.
Professional & courteous service
Aurora L.
A water leak in the garage flooded the entire house and I came home from work to find a disaster. Ryan came out very quickly even though it was the middle of the night. The next day, the same section released more water into the house and garage (the plumbers had not arrived yet) and Ryan dropped what he was doing to come over and help with another fast clean-up. Through the rest of the remediation process, he kept me notified of daily schedules and what to expect from the crews that were ripping out walls and removing a lot of furniture. The whole situation was very stressful but Ryan was extremely professional, helpful, and dedicated, and brought order to the chaos. It really matters to have someone who can make a bad situation into something manageable. It matters even more for them to be considerate to the people affected. I am glad that Total Restoration was the company I randomly picked from a Google search at 11 at night while shop vacuuming water from my living room.
John S.
Top notch service. Very professional and easy to work with. Definitely recommend.
John D.
These guys are really trustworthy. They came out quickly to assess my water damage and helped me assess the work done by another water damage company that I began to question. They walked me through everything critiquing their work and spoke clearly about what the status of everything was. I will definitely call them first next time to deal with any water damage for our home.
We provide the following from start to finish.
- Water Damage, Water Removal & Extraction – including 24-hour, 7-days-a-week emergency service.
- Flood Damage Restoration – Including infrared imaging for moisture detection and antimicrobial agents on every mitigation we work.
- Fire Cleanup & Restoration
- Restoration, Structural Repair & Rebuilding – We’ll get you back to pre-loss condition and make sure you’re satisfied before we call your project complete.
Beyond your walls and ceilings, we’ll also take care of every little thing that matters.
- Content Inventory, Cleaning, and Storage
- Electronics Cleaning
- Furniture Repair
- Photo / Art Repair and Restoration
We restore flood-damaged homes and offices in these Austin-area communities:
- Austin
- Bee Cave
- Buda
- Cedar Park
- Georgetown
- Kyle
- Lakeway
- Leander
- Lockhart
- New Braunfels
- Pflugerville
- Rollingwood
- Round Rock
- San Marcos
- Sunset Valley
- West Lake Hills
Water damage? Let us handle the mess.
Drop us a line today or call for a quote!