Total Restoration
OF TEXAS
24/7 Emergency(512) 698-8444

Sewage Backup Cleanup and Sewer Damage Restoration in Austin, TX

Raw sewage is a Category 3 biohazard. Our IICRC-certified crew responds in 60 minutes with the protective equipment, extraction tools, and disinfection protocols to clean it up safely and restore your home completely.

★★★★★
5.0 · 200+ reviews
BBB A+ Accredited Business IICRC Certified Firm

Sewage Backup Is a Health Emergency. Do Not Wait.

Evacuate the area. Call us immediately.

(512) 698-8444

Raw sewage contains E. coli, hepatitis A, salmonella, and other pathogens that can make your family seriously ill through skin contact or inhalation. Do not attempt to clean it up with household products. Standard cleaning supplies do not adequately decontaminate porous building materials, and the act of mopping or scrubbing can aerosolize pathogens and spread contamination to clean surfaces.

Our IICRC-certified crew arrives in full protective equipment with the specialized extraction tools, containment barriers, and EPA-registered disinfectants required to clean sewage damage safely. We handle everything from extraction and decontamination through material removal, structural drying, and complete rebuild.

Common causes of sewage backup in Austin

  • Root intrusion: Austin's dense tree canopy, especially live oaks in Hyde Park, Bouldin Creek, and East Austin, sends roots into aging clay sewer lateral lines and eventually blocks or collapses them.
  • City sewer main overflow: Intense rain events that deliver 4 or more inches in a short period can overload Austin's sewer main capacity, causing backup through residential laterals.
  • Grease buildup: Accumulated grease in kitchen drain lines narrows the effective diameter over time until a blockage forms.
  • Collapsed or offset pipe joints: Blackland Prairie clay soil expands and contracts seasonally, which can shift clay sewer pipe joints in pre-1970 neighborhoods.
  • Shared line clogs: Older multi-unit buildings with shared sewer lines can back up into individual units when a common line blockage develops.
24/7
Biohazard Cleanup
60-Minute Response
to Austin & Central TX
(512) 698-8444

Complete sewage cleanup

Sewage Backup and Sewer Cleanup Services

From Category 3 water extraction and biohazard decontamination through structural drying, mold remediation, and full rebuild, we handle every phase of sewage backup restoration under one roof.

Category 3 (Black Water) Extraction
Raw Sewage Removal & Containment
Structural Drying & Dehumidification
Antimicrobial & Disinfection Treatment
Affected Drywall & Insulation Disposal
Flooring Removal & Subfloor Treatment
HEPA Air Filtration & Scrubbing
Odor Elimination
Mold Containment & Remediation
Biohazard Disposal (PPE + containment)
Insurance Documentation & Claim Assistance
Full Structural Rebuild
Austin home fully restored after sewage backup cleanup
Structural drying after sewage damage in Austin home
Total Restoration of Texas technician managing sewage cleanup
Moisture meter confirming dry readings after sewage remediation in Austin

Why sewage backup requires professional cleanup

Austin's aging sewer infrastructure, heavy tree canopy, and clay soil create a recurring sewage backup problem for homeowners across central, east, and south Austin. When sewage enters your home, the damage is not limited to what you can see. Contamination migrates through porous building materials like drywall, subfloor, and wall framing, and mold can begin growing on top of that pathogen load within 24 hours. Household cleaning products cannot address Category 3 contamination safely or completely. Our IICRC-certified crew uses containment barriers, HEPA air scrubbers, EPA-registered disinfectants, and calibrated moisture meters to clean every affected surface and confirm the structure is decontaminated and dry before anything is closed back up.

IICRC-certified Category 3 biohazard cleanup

Raw sewage is classified as Category 3 water, the most contaminated category in the IICRC Standard, containing bacteria, viruses, and pathogens that pose a real health risk. Our crew uses full personal protective equipment and follows IICRC S500 protocols for safe containment, extraction, and structural decontamination of sewage-affected areas.

24/7 emergency sewage cleanup across Austin

Sewage backup cannot sit. Contamination spreads rapidly through porous materials like drywall, insulation, and subfloor. Our Austin crew responds around the clock and aims to be on-site within 60 minutes of your call, day, night, or weekend.

Full restoration, one crew, direct insurance billing

We document sewage damage accurately for your insurance claim, noting the category of water, affected materials, and the cause where determinable. Standard homeowners policies often exclude sewage backup without a rider, but we help you understand your coverage and handle all claim documentation so your insurer has everything they need to process it correctly.

Austin trusts us for sewage cleanup

Rated 5.0 on Google

★★★★★

“Ryan is a legend! Half my house flooded and the flooring, baseboards, and door frames had to be removed. He was at my place within an hour with all the equipment and info on how to file an insurance claim, then turned up the next day with a team to get things going. His communication is on point. So reliable. Saved my sanity!”

Gosia C.
Gosia C. Google review
★★★★★

“Call Ryan with Total Restoration if you ever have a water issue at home or the office. I've used them three times and each time Ryan and Jason responded quickly, same day on the job. They work seamlessly with my insurance and were compassionate toward my tenants. Even my insurance adjuster said he loves working with this company.”

Kandy G.
Kandy G. Google review
★★★★★

“I can't say enough about how Total Restoration of Texas helped me through the remediation process after the water heater in my attic leaked. I had used a big franchised company before, but by the time they called me back, Total Restoration had already completed the project. Their crew, led by Ryan Cook and Daniel, was amazing.”

Bonnie J.
Bonnie J. Google review
20+Years in Central Texas
24/7Emergency response
A+BBB accredited
Our process

From first call to final walkthrough

A clear path back to normal, so you always know what happens next.

  1. 01

    Call us 24/7

    Reach a real person any hour. We triage over the phone and dispatch a crew right away.

  2. 02

    On-site assessment

    We inspect, map the moisture with infrared tools, and document everything for your claim.

  3. 03

    Extract & dry

    Water extraction, structural drying, and mold containment to stop the damage cold.

  4. 04

    Rebuild & restore

    Full repairs and finish work until your place is back to pre-loss condition.

Serving Austin & Central Texas

Sewage backup cleanup and sewer damage restoration across Austin, Round Rock, Cedar Park, Georgetown, Pflugerville, Leander, and all of Central Texas. We respond within 60 minutes.

Sewage backup FAQ

Sewage backup questions, answered

Is sewage backup dangerous to my family?
Yes. Raw sewage is classified as Category 3 contaminated water and contains E. coli, hepatitis A, salmonella, norovirus, and other pathogens. Exposure through skin contact, inhalation of aerosolized particles, or contact with contaminated surfaces poses a real health risk. Evacuate the affected area immediately and keep pets and children away. Call us before attempting any cleanup yourself.
What causes sewage to back up into Austin homes?
The most common causes we see in Austin are: tree root intrusion into aging clay sewer lateral lines, particularly in central and east Austin neighborhoods with mature live oak and cedar trees; grease buildup in older kitchen drain lines; city main sewer overflow during intense rain events that push water backward through residential laterals; collapsed or offset sewer lines from Blackland Prairie clay soil movement; and shared line clogs in older multi-unit properties.
Does homeowners insurance cover sewage backup cleanup?
Standard homeowners insurance policies typically do NOT cover sewage backup damage. Coverage requires a sewer backup endorsement or rider, which is an optional add-on to the main policy. If you have that endorsement, we document the sewage event thoroughly so your claim includes the category of water, affected materials, and the cost of cleanup and rebuild. If you are not sure whether you have this rider, call your agent before cleaning anything so we can document the original condition.
Can I clean up sewage backup myself?
We strongly advise against it. Category 3 contamination requires full personal protective equipment including respirators, chemical-resistant suits, and eye protection. Household cleaning products do not adequately decontaminate porous materials like drywall, subfloor, and wood framing. Improper cleanup spreads pathogens through the air and onto unaffected surfaces. Our crew uses HEPA filtration, EPA-registered disinfectants, and containment barriers to clean safely without cross-contaminating the rest of your home.
How long does sewage backup cleanup take?
Extraction and initial decontamination typically happen on the day we arrive. Affected materials that cannot be effectively disinfected, including saturated drywall, insulation, and flooring, are removed during the first one to two days. Structural drying after that runs three to five days with daily moisture monitoring. Any rebuild work depends on the scope of material removal, and we walk you through a timeline before starting.
What if sewage has been sitting in my home for days?
The longer sewage sits, the deeper contamination migrates into porous building materials and the more likely mold growth becomes on top of the pathogen risk. If you have had sewage damage sitting for more than 24 hours, we will assess the full scope with infrared imaging and moisture meters to find contamination behind walls and under flooring that may not be visible on the surface. Do not assume the damage is limited to what you can see.

Sewage backup in your Austin home?
Call us right now.

IICRC-certified biohazard cleanup crew available 24/7 for sewage extraction, decontamination, structural drying, and full rebuild across Austin and Central Texas. Do not wait.

★★★★★
5.0 · 200+ reviews
BBB A+ Accredited Business IICRC Certified Firm Contractor Connection Top Performer
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